How do I return an item?






Company Return/Warranty Information:


Returns Must be Shipped Directly To Bullseye Power

All returns, repairs, and upgrades must be accompanied by the original Bullseye Power receipt and Return Authorization Form. Turbochargers must be shipped complete with both housings or they will not be serviced. Bullseye Power will not be responsible for damaged wheels that occur during shipping on incomplete turbo shipments. Please remove all oil feed and drain fittings, gaskets and silicone hoses before shipment. Returns for credit must be in unused condition and will not be accepted after 10 days from the original date of purchase and are subject to a 20% handling and restocking fee.


Shipping and Payment

All packages within the USA are shipped via FedEx or UPS ground, unless expedited shipping is requested by the customer. Rush shipments are subject to additional charges and may not be available to certain zip codes. A strict 12:00PM deadline is enforced for orders requiring overnight shipment. All shipments are fully insured. It is the responsibility of the receiver to report any shortages or discrepancies to Bullseye Power within 3 days of receipt of a shipment. Damage must be reported to the carrier (FedEx or UPS) immediately after receipt of a shipment. Keep all packaging materials for any possible inspection required by the carrier. Customer credit cards are not charged until the order is ready for shipment, with the exception of custom or special orders. Custom orders require a 50% deposit before work begins, with the balance required upon completion.


Warranty Information

Bullseye Power provides a one year, limited warranty from the date of sale for the original owner only. Eligibility to be determined at the discretion of Bullseye Power. Abuse, improper installation, modification, or customer-induced damaged to the product is not covered under warranty. This includes oil contamination and starvation, as well as shaft speed, boost, EGT, or drive pressure beyond reasonable levels. Warranty does not cover turbos that have been disassembled. Please contact Bullseye Power before returning any parts. Warranty is limited to replacement of defective parts, and does not cover labor, shipping costs, vehicle down time, or any expenses beyond the replacement of eligible equipment.


·            This form MUST accompany all turbochargers shipped to Bullseye Power. Failure to include this form will incur a $50 charge. 

·         All turbocharges shipped to Bullseye Power MUST be assembled with both compressor cover and turbine housing. 

·         All oil fittings, gaskets, silicone hoses, clamps and other non-original equipment MUST be removed prior to shipping. 

 Failure to do so will incur in a $50 service charge.

Download Return Form Document


Download Return Form

This Return Authorization Form must be completed and included with any return. Returns not accompanied by this form will be refused. No exceptions.

 

     Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our warranty page.


The Information We Collect:

This notice applies to all information collected or submitted on the BullseyePower.com website.
On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Company Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

    The Way We Use Information:

    We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

    You can register with our website if you would like to receive sales information as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

    Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    BullseyePower.com Security Measures and Hacker Testing

    At BullseyePower.com we take our commitment to site security very seriously. It is not only a commitment to the welfare of our company, but more importantly a commitment to ensuring that our customers identity, sensitive information and privacy are always protected. We will never sell your information. We proactively monitor, test and retest our system hardware and software configurations to optimize stability and eliminate vulnerabilities to external intrusion. Bullseyepower.com security measures include, but are not limited to:

  • Port scanning
  • SSL certificates
  • Managed firewalls
  • 24/7 hardware and software monitoring
  • A fully staffed and secure network operations center
  • Enterprise wide virus protection
  • Data encryption

    Use Credit Cards with Confidence!

    You can use your credit card at our website with confidence.  Our company adheres to strict industry standards for payment processing, including:

  • 256-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.







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