How do I return an item?
Company Return/Warranty Information:
Returns Must be Shipped Directly To Bullseye Power
All returns, repairs, and upgrades must be accompanied by the original Bullseye Power receipt and Return Authorization Form. Turbochargers must be shipped complete with both housings or they will not be serviced. Bullseye Power will not be responsible for damaged wheels that occur during shipping on incomplete turbo shipments. Please remove all oil feed and drain fittings, gaskets and silicone hoses before shipment. Returns for credit must be in unused condition and will not be accepted after 10 days from the original date of purchase and are subject to a 20% handling and restocking fee.
Shipping and Payment
All packages within the USA are shipped via FedEx or UPS ground, unless expedited shipping is requested by the customer. Rush shipments are subject to additional charges and may not be available to certain zip codes. A strict 12:00PM deadline is enforced for orders requiring overnight shipment. All shipments are fully insured. It is the responsibility of the receiver to report any shortages or discrepancies to Bullseye Power within 3 days of receipt of a shipment. Damage must be reported to the carrier (FedEx or UPS) immediately after receipt of a shipment. Keep all packaging materials for any possible inspection required by the carrier. Customer credit cards are not charged until the order is ready for shipment, with the exception of custom or special orders. Custom orders require a 50% deposit before work begins, with the balance required upon completion.
Bullseye Power provides a one year, limited warranty from the date of sale for the original owner only. Eligibility to be determined at the discretion of Bullseye Power. Abuse, improper installation, modification, or customer-induced damaged to the product is not covered under warranty. This includes oil contamination and starvation, as well as shaft speed, boost, EGT, or drive pressure beyond reasonable levels. Warranty does not cover turbos that have been disassembled. Please contact Bullseye Power before returning any parts. Warranty is limited to replacement of defective parts, and does not cover labor, shipping costs, vehicle down time, or any expenses beyond the replacement of eligible equipment.
· This form MUST accompany all turbochargers shipped to Bullseye Power. Failure to include this form will incur a $50 charge.
· All turbocharges shipped to Bullseye Power MUST be assembled with both compressor cover and turbine housing.
· All oil fittings, gaskets, silicone hoses, clamps and other non-original equipment MUST be removed prior to shipping.
Failure to do so will incur in a $50 service charge.